DigiPBX by MD3 Communication Service, Inc. ↗
DigiPBX by MD3 Communication Service, Inc.

PBX software for calls that need context.

Softphones, AI voice tools, Asterisk control, and custom systems built around the records, tasks, and follow-up that happen after the phone rings.

Explore products See custom systems
Two Tracks

Products and Custom Systems are equal paths.

DigiPBX can move as product development or as a tailored workflow build when PBX, records, and follow-up need to meet in one working surface.

01 Products Softphone, AI voice, and browser-based Asterisk control. Reusable product lines shaped around SIP and PBX operations. 02 Custom Systems CRM, case management, click-to-call, screen pop, and AI call workflow. Business-specific systems built around the records behind each call.
Products

Products for the software layer around Asterisk and SIP.

In development MD3 internal product work

MD3 Softphone

A custom SIP softphone being developed for practical business calling, line control, and future workflow integration.

  • Windows .NET 8 / WPF softphone foundation
  • SIP registration and inbound/outbound calling workflows
  • Configurable 2-4 line support with contacts and transfer flows
Product interface concept
Registered · Line 1 active
201In call
202Waiting
203Available
123 456 789
HoldTransferEnd
Foundation in development MD3 internal AI voice work

AI Voice Agent

A local-first AI voice foundation for business call handling, FAQ-style response, information capture, and human transfer.

  • Whisper.net transcription path for local speech recognition
  • FAQ intent matching and structured capture of caller details
  • Optional local LLM refinement for short phone-oriented replies
Product interface concept
CallerNeed service for our office phone system.
AII can collect the details and route you to a technician.
Name captured Company pending Callback reason captured
Controlled deployment platform MD3 internal PBX control work

DigiPBX Control

A browser-based administration platform for controlled Asterisk 22 deployments on Debian 12.

  • Manage extensions, trunks, inbound and outbound routes
  • Configure ring groups, conferences, IVR, and PJSIP settings
  • React + Vite frontend with FastAPI backend
Product interface concept
ExtensionsRoutesIVR
Inbound mainRing Group 600Preview
After hoursIVR supportReady
3 changes stagedPreflight passed
Custom Systems

Custom Systems make the phone system part of the operating workflow.

The larger DigiPBX direction is phone-aware workflow software: click-to-call, caller context, case records, AI intake, notes, tasks, and follow-up in one place.

Explore Custom Systems
Custom system operating view Caller context before, during, and after the call
PBX event Incoming call matched

Route, extension, caller ID, and queue state become usable application context.

Record context Case / CRM screen pop

The operator sees the right customer, property, open case, and last note.

AI assist Structured intake

Call details can be summarized into fields, notes, and routing decisions.

Outcome Tasks + history

Follow-up stays tied to the record instead of living in memory or a side note.

Ring Identify Capture Assign Review
MD3 Relationship

Built from field experience, then shaped into product systems.

MD3 Communication Service, Inc. works with real business phone and PBX environments. DigiPBX turns that practical experience into software, AI voice, and custom workflow systems.

Visit MD3 Communication Service, Inc. ↗
PBXlegacy and IP environments
Workflowoperators, records, and handoff needs
Supportreal sites, real downtime pressure
Journal

A place for technical writing as the products mature.

The v1 site ships with an article structure ready for regular PBX, AI, and workflow notes.

Custom Systems Planned article

How click-to-call changes CRM and case-management workflows

Why the useful part of click-to-call is not the button itself, but the record context and follow-up loop around the call.

AI Voice Planned article

What local-first AI voice means for business telephony

A practical view of local transcription, FAQ response, information capture, and human transfer in Asterisk-connected environments.

PBX Engineering Planned article

Designing a browser-based control plane for Asterisk 22

How a preview/apply workflow can make PBX administration more deliberate than direct file edits.

Next Step

Talk with us about a PBX, AI voice, or custom workflow project.

Bring the phone system, the workflow problem, and the records that matter. DigiPBX can help shape the software layer between them.

Contact DigiPBX